Payment

Credit Cards - We accept Visa and Mastercard and use eWay, a secure payment gateway, to process all credit card payments and 128-bit SSL encryption to ensure your details are completely secure.  We do not keep any credit card information.

Paypal - Safe and secure payments are accepted in various methods by anyone with an email address online using Paypal. If you don’t have a Paypal account, you can sign up for one at www.paypal.com.au

Direct bank deposit - Once an order has been placed you will receive an email order confirmation.
On this confirmation our bank direct deposit details are listed. Please email the bank confirmation
to us once the deposit has been made and upon receipt of funds your order will be processed.

Money Order or Cheque - Please make your money order/cheque payable to:

Chic Mother and Baby 
PO Box 3248,
North Turramurra, 2074
NSW Australia

Chic Mother and Baby recommends international purchases be paid for by PAYPAL which will automatically calculate the correct currency conversion into AU Australian Dollars.

Please be aware that if payment is not received within 7 days from the date of order, the order will be cancelled. Orders cannot be processed or dispatched until payment is received.

Contact us for further information or if you have any questions or concerns relating to payments.

Layby:

We offer layby terms for up to 8 weeks. 10% deposit is required at the time the order is placed. Select bank deposit/cheque at checkout and in 'Special Instructions’ type in that you wish the order to be a layby If a bank deposit or cheque is not received within 7 days, the order will be assumed as cancelled.

PLEASE NOTE: Layby is not available with EFT payments or orders less than $75.00 (including shipping).

Payment is required each fortnight at a minimum and must be completed within 8 weeks of the original order date. Note the order number and place the word "Layby" in your direct deposit transfers so it can be traced accordingly. If paying by cheque please write the order number on the back of the cheque. If you cancel your layby at any time the initial 20% deposit will not be refunded.

PLEASE NOTE: Layby customers will NOT be sent reminders and the regular payments are the responsibility of the customer. If after 8 weeks the order has not been paid for in full the stock will be returned to the shelves and you will be refunded the payments made, less the 10% initial deposit which will be retained by Chic Mother & Baby.

If you have any questions or difficulties do not hesitate to contact us and we will be happy to assist you. We hope you enjoy our new layby service.

Delivery:
Free Shipping anywhere in Australia for orders over $130.

Chic Mother and Baby dispatches parcels Australia-wide Monday to Friday during business hours via Australia Post. Our postage and handling fee includes postage of $8.50 Australia wide. Chic Mother & Baby has the right to change shipping costs if and when required. Express Post can also be arranged at standard Australia Post shipping rates if required. Contact us for rates. Please allow 2 - 10 days for delivery once payment has been received. This will depend on the destination and stock availability, although most orders are received within a couple of days. In the rare occasion that we experience any delays on stock, we will contact you immediately to provide an estimated delivery date.

Backorders generally only have a 7-14 day turnaround time. An estimated date will be provided once your order is placed.

International orders are sent via Australia Post by air mail. Costs will depend on the destination and weight. Please contact us for a quote prior to placing your order, and for your estimated delivery date. Registered post can also be arranged. Chic Mother & Baby cannot not be held responsible for items lost or damaged once shipped. We carefully check, pack and protect each item before shipping.

Contact us should you have any queries in relation to shipping.