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Frequently Asked Questions
Q. Will my transaction and details be secure?
A. Yes, our SSL security system ensures your details are kept safe with us at all times.
Q. How do I know my sizing is correct?
A. All our sizing is standard Australian sizing. We offer sizing guides in the description of most of our garments. If you have a query about sizing, please contact us before you buy.
Q. What if there is a delay in receiving my items?
A. If you haven't received your items within 7 days, please contact us and we will track it down for you.
Q. What if the item I wish to purchase is out of stock?
A. If the item is out of stock we can order the item in especially for you and give you an estimated delivery date.
Q. Will my items be insured when shipped?
A. Your items will be insured up to the value of $100 with registered post. You may like to opt for extra insurance for items over $100. We can arrange this for you at standard Australia Post costs.
Q. Can I pay by credit card?
A. Yes, we accept credit card payments via paypal.
Q. Do I need a paypal account?
A. Yes, if you want to pay via paypal you will need to set up an account with paypal which is easy to do. Visit www.paypal.com.au
Q. Is paypal safe to use?
A. Yes, it's very safe and commonly used all over the world.
Q. What other method's of payment will you accept?
A. We accept money order or funds transfer to our nominated bank account.
Q. What if there is a fault with my item?
A. We will happily exchange it for another one if you return it to us within 14 days (with tags attached).
If you have any further questions feel free to contact us
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